Celebrating the timeless beauty of Indian tradition with handcrafted jewelry that carries heritage into every occasion.
Welcome to Dharguni Jewels (dhargunijewels.com). Please review our Refund, Cancellation, Shipping, and Returns policies carefully before making a purchase.
Before Shipment: You may cancel your order for a full refund if it has not yet been shipped. Please contact our support team immediately at +91-9824394297Â with your order number.
After Shipment: Orders cannot be cancelled once they have been shipped.
Refunds are applicable in the following cases:
Cancelled Orders: Full refund if the order is cancelled before shipment.
Failed Transactions: If payment is debited but the order is not successfully placed, a refund will be automatically initiated.
Important:
For jewelry items, refunds are not provided once the product has been delivered, except in cases of wrong or damaged product received.
Refunds are processed to the original payment method used (UPI, Credit/Debit Card, Net Banking, Wallet).
Refunds will be initiated within 1–3 business days of approval.
Depending on your bank or payment provider, the credited amount may take 5–7 business days to reflect.
Orders are processed within 1–2 business days, excluding Sundays and public holidays.
A confirmation SMS with tracking details will be shared once your order is shipped.
Estimated Delivery Timelines:
Standard Delivery: 3–7 business days (depending on delivery location).
Express Delivery: 1–3 business days (available in select metro cities with additional charge).
We take utmost care in packaging and quality checks. However, if there is an issue, please review our return conditions:
Return requests must be raised within 2 days of product delivery.
Returns are only accepted if:
The product is unused and unworn.
The item is in original packaging with all tags intact.
The product received is damaged, defective, or incorrect.
Due to hygiene and product nature, we do not accept returns for used or worn jewelry.
Contact us at +91-9824394297 Â within the 2-day window and share your order number along with the issue.
Once reviewed, you will receive a Return Authorization (RA) number and return instructions.
The product must be securely packed and labeled with the RA number before return.
All returned items undergo quality inspection.
If approved, your refund or replacement will be processed as per our Refund Policy.
Return pickup is usually scheduled within 2–4 business days (depending on location).
Replacement product will be delivered within 2–3 business days after inspection.
For any queries or support related to your order:
📞 +91-9824394927
 Email : falgunichoksi5565@gmail.com
🕒 Support Hours: Monday to Friday, 9:00 AM – 6:00 PM IST
✨ At Dharguni Jewels, we value your trust and strive to deliver quality imitation jewelry with a hassle-free shopping experience.
